1. Policy Scope

This policy applies to all personal information collected by DEC Experts during interactions with general contractors, subcontractors, and other business entities. It specifically pertains to data gathered in the context of project management, client communications, and outreach efforts.

2. Data We Collect

We may collect and process the following types of information:

• Contact Details: Names, phone numbers, and email addresses of general contractors, subcontractors, and other business contacts.
• Project Information: Details related to construction projects, such as project scope, cost estimates, and any additional information provided by clients.
• Communication Records: Information exchanged through phone calls, emails, and SMS messages during interactions.

3. How We Use Collected Data

The information we collect is used for the following purposes:

• Service Delivery: To provide accurate cost estimation and quantity take-off services tailored to your project needs.
• Business Communications: To connect with clients via email, SMS, or phone for project discussions and updates.
• Client Support: To respond to inquiries and maintain effective client relationships throughout the project lifecycle.

4. SMS Communication Policy

DEC Experts may occasionally use SMS to communicate with clients and business partners. We do not use SMS for unsolicited marketing purposes.

• Purpose: SMS messages are exclusively for project updates, communication, and responses.
• Consent: By sharing your phone number, you consent to receiving SMS messages related to your projects.
• Opt-Out Option: To stop receiving SMS, reply with "STOP" or contact us directly. All opt-out requests will be promptly honored.

5. Data Collection via Outreach

As part of our client engagement efforts, we may gather business contact details (e.g., phone numbers and emails) during communications, including outreach calls. This data is used solely for discussing our services and is not shared or sold for unrelated marketing purposes.

6. Data Security Measures

We implement industry-standard measures to protect the personal data you provide, including encryption, secure data storage, and restricted access. Our goal is to ensure your information remains confidential and protected from unauthorized access or misuse.

7. Third-Party Service Providers

DEC Experts collaborates with trusted third-party vendors (e.g., cloud storage and communication platforms) to facilitate our operations. These providers are obligated to adhere to strict data protection protocols and are only permitted to process your information as instructed by us.

8. Data Retention Policy

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to request the deletion of your data, please contact us at info@decexperts.com.

9. Your Rights

You have the following rights regarding your personal data:

• Access: Request details of the data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the removal of your personal data where applicable.
• Consent Withdrawal: Revoke consent for communication, such as SMS, at any time.

To exercise these rights, contact us at info@decexperts.com.

10. Policy Updates

This policy may be revised periodically to reflect changes in our processes or comply with legal requirements. Updates will be posted on our website, and we encourage you to review this policy regularly.

11. Contact Us

For any questions or concerns about this policy, please contact us:

DEC Experts
Address: 898 Bay Ridge Avenue, Brooklyn, NY 11220
Email: info@decexperts.com
Phone: +1 (718) 719-6171